Privacy Policy

Our privacy policy and how we use your data

Privacy Policy

Last updated: October 8, 2025

At Hummerbot, accessible from hummerbot.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hummerbot and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at privacy@hummerbot.com.

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. Hummerbot legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

Hummerbot will collect and use your Personal Information for the following purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Hummerbot will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Hummerbot has legitimate interests for processing your Personal Information for the following purposes:

  • To provide a safe, efficient, and customized experience
  • To provide customer support
  • To communicate with you
  • For compliance and audit purposes
  • To enforce our Terms of Service

Consent

By using our Service, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect and How We Use It

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, use Live Chat, open a support ticket or enter information on our site.

Personal Information We Collect

  • Email address
  • First and last name
  • Company name (optional)
  • Job title (optional)
  • Phone number (optional)
  • Billing address
  • Payment information (processed through secure payment processors)

We also collect the following information automatically through our Service:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our site
  • Time and date of visit
  • Time spent on pages
  • Unique device identifiers

When We Collect Information

We collect information from you when you:

  • Register for an account
  • Make a purchase
  • Subscribe to our newsletter
  • Respond to surveys or questionnaires
  • Use certain features on our site
  • Enter information on our site

How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
  • To follow up with them after correspondence (live chat, email or phone inquiries)

How We Protect Your Information

Our company is committed to ensuring that your information is secure. In order to prevent unauthorized access, use, or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All data is encrypted in transit using SSL (Secure Sockets Layer) technology and stored using AES-256 encryption. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We retain personal information for the following periods:

  • Account information: Retained as long as your account is active or as needed to provide you services
  • Transaction information: Retained for 7 years for tax and accounting purposes
  • Communication preferences: Retained until you request deletion or change your preferences
  • Log data: Retained for 30 days unless longer retention is required for security or legal purposes

Data Sharing and Disclosure

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your personal information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your personal information if we believe in good faith that disclosure is appropriate to comply with the law, a court order, or other legal process; to investigate, prevent, or take action regarding illegal activities, suspected fraud, or security issues; or to protect the rights, property, or safety of our users or others.
  • With Your Consent: We may share or disclose your information at your direction or with your consent.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to maintain the confidentiality of your information. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Information

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under the age of 13 has provided us with personal information, we will delete such information from our servers.

California Residents (CCPA)

Under the CCPA, California residents have the right to:

  • Request disclosure of personal information collected, used, shared, or sold
  • Request deletion of personal information
  • Request correction of personal information
  • Opt-out of sale or sharing of personal information
  • Non-discrimination for exercising CCPA rights

To exercise any of these rights, please contact us at privacy@hummerbot.com. We will not discriminate against you for exercising any of your CCPA rights.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access - You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at privacy@hummerbot.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@hummerbot.com